ovabet Privacy Policy — How We Protect User Data
Your privacy is our priority. This document transparently explains what data ovabet collects, how it is used, and the rights you have as a user.
Last updated: 2024
What Data Do We Collect?
When you register and use ovabet services, we collect several categories of data necessary for the platform to function properly and securely. Here are the details:
- Account information: your full name, email address, phone number, and date of birth provided during registration.
- Device and browser data: device type, operating system, IP address, and browser type used to access the platform.
- Payment information: payment method name (e.g. GoPay, Dana, or bank name), along with transaction history in Indonesian Rupiah (IDR). We do not store credit card numbers or sensitive account details directly in our systems.
- Usage data: pages visited, features used, session duration, and interactions within the platform.
- Cookies and tracking data: information collected automatically through cookies, pixels, and similar technologies to enhance the user experience.
We only collect data that is strictly necessary to provide our services, verify identity, process transactions, and fulfill applicable legal obligations.
What Is This Data Used For?
Identity data is used to verify that you are the legitimate account holder, prevent unauthorized access, and meet Know Your Customer (KYC) requirements.
Payment information and transaction history are used to process deposits and withdrawals in Indonesian Rupiah, as well as for internal financial auditing and reconciliation purposes.
Usage and behavioral data on the platform is analyzed in aggregate to improve features, enhance performance, and deliver more relevant content to our users.
ovabet does not use your personal data for third-party marketing without your explicit consent. All use of data is carried out responsibly in accordance with the purposes stated in this policy.
How Do Cookies Work on This Platform?
Cookies are small text files stored on your device when you visit ovabet. We use cookies for various technical and functional purposes that help the platform run smoothly.
Essential cookies required for core platform features to function, such as keeping your login session active and remembering language preferences. Without these cookies, the user experience would be severely limited.
Analytics cookies help us understand how users interact with the platform — which pages are visited most, how long sessions last, and where traffic comes from. This data is used in aggregated and anonymous form.
You can control or disable cookies through your browser settings. Please note that disabling essential cookies may affect login functionality and access to certain features on the platform.
- Session: active while you browse, automatically deleted once the browser is closed.
- Persistent: stored for a set period of time to remember user preferences.
- First-party analytics: managed directly by ovabet for internal service improvement purposes.
Data Storage and the Security Measures We Apply
All personal user data is stored on servers protected with SSL/TLS encryption. Access to the user database is restricted to authorized personnel with legitimate operational needs. ovabet conducts periodic internal security audits to ensure there are no vulnerabilities that could be exploited.
Transaction data is retained in accordance with applicable legal obligations — generally for several years after the transaction has taken place. Once the retention period expires or an account is closed at the user's request, data will be deleted or anonymized in accordance with our internal procedures.
Although we apply strict security measures, no system for transmitting data over the internet can be guaranteed 100% secure. We therefore encourage users to take an active role in protecting their own accounts — including by using a strong password and never sharing login credentials with anyone.
In the event of a data security incident affecting user information, ovabet will notify affected users via their registered email address as soon as possible after the incident has been identified and addressed.
User Rights Over Personal Data and How to Contact Us
What Are Your Rights Over Your Personal Data?
As a ovabet user, you have a number of rights regarding the personal data we hold:
- Right of access: you have the right to request a copy of the personal data we hold about you.
- Right of rectification: if any data is inaccurate or incomplete, you have the right to request a correction.
- Right of erasure: you may request the deletion of your personal data, unless we are required by law to retain it.
- Right to object: you have the right to object to the use of your data for certain purposes, including direct marketing.
- Right to portability: upon request, we can provide your data in a machine-readable format.
To exercise any of the above rights, you can contact our support team via the email address listed. We will respond to requests within a reasonable timeframe based on our team's capacity.
Sharing Data with Third Parties
ovabet does not sell personal user data to third parties. We may share data with local payment service providers required to process IDR transactions, or with legal authorities where required by applicable regulations. All third-party partners working with us are required to comply with equivalent data security standards.
Privacy Policy Changes
ovabet reserves the right to update this privacy policy at any time. Material changes will be communicated to users via a notification on the platform or to their registered email address. The date of the most recent update is always shown at the top of this document. Continued use of the service after any changes constitutes acceptance of the updated policy. If you have any questions regarding this policy, please contact us at: [email protected]
For questions about your personal data or this policy, you can reach us through:
Email: [email protected]
Or visit the FAQ page for general questions that may already be answered there.
Further Questions?
Our team is ready to help if you need a more detailed explanation of the privacy policy or would like to exercise your rights over your personal data.